Comspec’s IT Support Services have been tailored to meet the demands of any business, either to compliment your existing skill sets or to provide a full managed pro-active service or a Support On Demand solution for the customer requiring a one-off fix.
Pro-active IT Support is ideal for SME’s from 2 to 200+ users who wish to have their systems managed without the need for their own inhouse IT department.
24/7 monitoring identifying problems and threshold alerts. We act upon them for a smooth operation.
Incident management fast response and remote assistance for contracted hardware and software problems.
Monthly reports are produced on your network health.
Tailored approach as many businesses have different requirements
Support On Demand for those customers who wish to limit their support to ‘adhoc’ requests.
This is ideal for those who are technical enough to resolve small issues yet need that extra assurance of a more advanced technician.